Month: September 2019

Thanking customer service professional

The customer service professionals/representatives get a lot of rude calls daily. People forget to be courteous to them as they done see them and it’s a one time transaction.

I make it a point to thank them, shower then with praises and make them blush. If it occurs to me, I even try a joke or two.

Next time if you call in and get a polite, enthusiastic personality on the line, I’ve probably just called before you.

Please return the favor, please be extra courteous and shower praises next time you call. Remember they are people.

Automation for repeated tasks on a page

It woud be really nice if the software industry would have a solution for tackling automation for repeated tasks on a page. For example, the Amazon Smile site has a huge list of ‘subscriptions’ to follow/unfollow. There is no option for unfollow-all, whilst I have close to 50 items that are somehow set as follow. I wish I could instruct the browser to tackle all of them at once.

From an implementation perspective, if Selenium were built into browsers with a thin AI layer, one could get this easily done.

#iwonder #howcomenoonehassolvedthis